PRIVACY POLICY

 

Your privacy is important to us, and so is transparency about how we collect, use and share your information. In this privacy statement we explain what personal data we collect from our users and how we use it.

We encourage you to read these terms carefully before providing your personal data on this website.

Those over the age of eighteen may register in https://tuwebsolutions.com as users without the prior consent of their parents or guardians. In the case of children under the age of eighteen, the consent of the parents or guardians is required for the processing of their personal data. In no case will data relating to the professional, economic situation or privacy of the other family members be collected from the minor without their consent. If you are under the age of eighteen and have accessed this website without notifying your parents, you must not register as a user.

This website respects and cares for users’ personal data. As a user you should know that your rights are guaranteed.

We inform you that the personal data you provide us will be treated by Rosa Gabriela García Robles as responsible for this website. The purpose is to send you our publications, as well as promotions of products and / or services (this is what is called commercial prospecting).

Your legitimization is done through consent. You should know that the data you provide us will be located on our email marketing platform. You can exercise your rights of access, rectification, cancellation or opposition of the data in [email protected] as well as the right to file a complaint with a supervisory authority.

PRINCIPLES REGARDING YOUR PRIVACY:

We never request personal information unless it is really necessary to provide you with the services you require.

We never share personal information of our users with anyone except to comply with the law or if I have your express authorization.

We never use your personal data for a purpose other than that expressed in this Privacy Policy.

It should be noted that this Privacy Policy may vary depending on legislative requirements or self-regulation, so users are advised to visit it periodically.

It will be applicable in case users decide to fill out any form of any of their contact forms where personal data is collected.

“Tu Web Solutions” complies with the provisions of the Federal Law on the Protection of Personal Data in Possession of Individuals published in the Federal Official Journal  of the United Mexican States, as well as its Regulations and the corresponding Guidelines (in as a whole and hereafter the Law). It has also adapted this website to the requirements of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the Regulations for the development of the LOPD. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as With Law 34/2002 of 11 July on Information Society Services and Electronic Commerce ( LSSICE or LSSI).

RESPONSIBLE FOR THE PROCESSING OF YOUR DATA

Identity of the person responsible: Rosa Gabriela García Robles

Trade name:  “Tu Web Solutions”

Email: [email protected]

Activity: Carry out prospecting, promotion and marketing both in physical and/or online of the products and/or services that represents “Tu Web Solutions”. Provide advisory, training, technical support, design and editing services for people, companies and businesses, through: courses, conferences, workshops, seminars, presentations, congresses, consultancies and diplomas in virtual and face-to-face modality; review and correction of style, translations, writing, editing and marketing of web pages, books and manuals in physical and electronic format; design and editing of videos, images and promotional and advertising material; all of these products and/or services of “Tu Web Solutions”.

For the purposes of the provisions of section I of Article 16 of the Law, as well as in the Aforementioned General Data Protection Regulation, the commercial concept known as “Tu Web Solutions” assigns Rosa Gabriela García Robles as the person in charge of personal data and its processing (in this act, as well as past and/or future events), a function consisting of collecting, managing, protecting and storing the personal data of customers, prospects, suppliers, distributors, affiliates and/or beneficiaries of any of the “Tu Web Solutions” products and/or services. The personal data that you send us through the forms of the web, will receive the data processing of  “Web Users and Subscribers”.

For the processing of data of our users, we implement all the technical and organizational security measures established in the current legislation.

THIS POLICY AIMS TO INFORM YOU ABOUT:

– The information we collect about you. 

– How we share the information we collect.

– How we store and secure the information we collect.

– How to access and control your information.

POLICIES

Start from: June 1, 2018

PRINCIPLES THAT WILL APPLY TO YOUR PERSONAL INFORMATION:

In the processing of your personal data, the following principles that comply with Mexican law and the requirements of the European data protection regulation will apply:

Principle of lawfulness, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency.

Principle of data minimization:  We will only request strictly necessary data in relation to the purposes for which we require it. The minimum possible.

Principle of limitation of the retention period: the data will be kept for no longer than necessary for the purposes of the processing, depending on the purpose, we will inform you of the corresponding retention period, in the case of subscriptions, Periodically we will review my lists and delete those inactive records for a considerable time.

Principle of integrity and confidentiality: Your data will be treated in such a way as to ensure adequate security of personal data and guarantee confidentiality. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

PROCESSING OF PERSONAL DATA:

In accordance with the provisions of the Law, it is considered the Processing of Personal Data, to the collection, use, disclosure or storage of personal data, by any means. Use covers any action to access, manage, exploit, transfer or dispose of personal data.

The processing of personal data by “Tu Web Solutions” will be limited to the fulfillment of the processing purposes notified in this Privacy Notice and will be subject to the following:

– In the event that it is intended to process your personal data for a purpose other than the purposes of this Privacy Notice, “Tu Web Solutions” will require obtaining your consent for that purpose.

– It will be the one that is necessary, appropriate and relevant for the purposes described in this Privacy Notice.

Rights of Access, Rectification, Cancellation or Opposition (A.R.C.O.).

In accordance with the law, you have the right to:

– Request access to personal data relating to the data subject

– Request its rectification or deletion

– Request the limitation of your treatment

– Opposing treatment

– Request data portability

These rights are collectively and hereinafter referred to as A.R.C.O. Rights.

Data subjects may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its cancellation when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. Rosa Gabriela García Robles will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As a data subject, you have the right to receive the personal data that concerns you, that you have provided to me and in a structured, commonly used and measured format, and to transmit them to another controller when:

– Treatment is based on consent.

– The data have been provided by the person concerned.

– The processing is carried out by automated means.

– By exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller where technically possible.

– In the event that “Tu Web Solutions” comes to transfer the personal data of your contacts and /or customers to any of their current or future affiliated companies, internal personnel of other areas and / or with third parties, in order to carry out the purposes of the processing set forth in this Privacy Notice, will do so after conclusion of confidentiality agreements and, provided that:

  1.  a) The person or company to whom the personal data is transmitted agrees to subject the processing of personal data to this Privacy Notice.
  2.  (b) This is not one of the situations set out in Article 37 of the Law.

If you do not expressly object to your personal data being transferred to third parties, it will be understood that you have given “Tu Web Solutions” your tacit consent for this purpose.

For the exercise of any of the A.R.C.O. Rights, “Tu Web Solutions” offers you the following procedure:

  1. Personal Data Privacy Officer:

“Tu Web Solutions” has designated Rosa Gabriela García Robles as the controller and custody of personal data (hereinafter the Commissioner, who will process your requests, will answer any doubts you have about it and promote the protection of personal data within “Tu Web Solutions”.

For the above, the Personal Data Manager makes available the following contact email and receipt of related information and documentation: [email protected]

  1. Request for Access, Rectification, Cancellation or Opposition:

As the owner of your personal data, you can send the request by email to “Tu Web Solutions” clearly indicating your request for access, rectification, cancellation or opposition, regarding your personal data to the email: [email protected]

Such a request shall contain at least:

– Full name and address of the holder of the personal data, and some means to notify you and give you the answer corresponding to your request.

– Document(s) that officially proves the identity or legal representation of the holder of the personal data.

– Clear and accurate description of the request for the exercise of any of your A.R.C.O. Rights. with respect to personal data.

– Indicate the modifications to be made and/or limitations on the use of personal data.

– Provide “Tu Web Solutions” with the application and the documentation that support your request.

  1. Resolution and Communication:

“Tu Web Solutions” will communicate to the owner of the personal data the determination made, within a period of not more than 20 (twenty) working days from the date on which the request was received.

This period may be extended by “Tu Web Solutions” on a single occasion for an equal period, provided that the circumstances of the case so warrant. Based on the above, and in accordance with the provisions of the Law, “Tu Web Solutions” will inform the holder of the personal data of the meaning and motivation of the resolution, by the same means by which the request was made, and accompany with the relevant evidence of said resolution in your case.

Where the request is appropriate, it shall be effective by “Tu Web Solutions” within 15 (fifteen) working days following the communication of the resolution adopted.

Data subjects shall also have the right to effective judicial protection and to lodge a complaint with the supervisory authority, if they consider that the processing of personal data concerning them violates the applicable regulations. In the case of Mexico, the holder may file with the National Institute of Transparency, Access to Information and Protection of Personal Data (I.N.A.I.) a request for data protection for the response received or for the lack of response of “Tu Web Solutions.” Such request must be submitted by the holder within 15 (fifteen) working days following the date on which the response is communicated to the holder by “Tu Web Solutions” and will be subject to the provisions of the Law.

In case of requests for access to personal data, it will be necessary for the applicant – either the holder or his/her legal representative – to prove his/her identity in advance. The obligation to access the information will be fulfilled when “Tu Web Solutions” make available to the holder the personal data or by issuing simple copies or by means of electronic documents.

In the event that someone requests from “Tu Web Solutions” access to personal data by presuming that this is the owner and/or the legal representative and it turns out no to be so, it is sufficient that “Tu Web Solutions” so indicates it to the applicant by any means to consider such a request as fulfilled.

The reply to the request for access, rectification, cancellation or opposition of personal data will be completely free of charge. Only costs justified for shipping reasons or the cost of reproduction in copies or other formats, which, in due course, will let you know “Tu Web Solutions” will be covered.

In the event that the same person reiterates the request for access, rectification, cancellation or opposition of personal data within a period of less than 12 (twelve) months from the date of the last request, the reply to your request may generate an additional fee, and it will be that pointed out by “Tu Web Solutions”, in accordance with the provisions of article 35 of the Law.

  1. Refusal to Access Personal Data:

“Tu Web Solutions” may deny full or partial access to personal data or to the realization of rectification, cancellation or opposition to the processing thereof, in the following cases:

– Where the applicant is not the holder or the legal representative is not duly accredited for this purpose.

– When the personal data of the applicant is not found in the Database of “Tu Web Solutions”.

– When the rights of a third party are infringed.

– Where there is legal impediment or resolution of any authority.

– When the rectification, cancellation or opposition has been previously made, so that the request lacks subject matter.

  1. Consequences of Cancellation:

The cancellation of the personal data will result in a period of blocking after which “Tu Web Solutions” will proceed to the deletion of the personal data. Once the corresponding personal data has been cancelled, “Tu Web Solutions” will give notice to its owner. Having done so, “Tu Web Solutions” may retain personal data exclusively for the purposes of the responsibilities arising from the processing referred to in the Advertising Policy.

Where personal data have been transmitted to third parties prior to rectification or cancellation and these are processed by such third parties, “Tu Web Solutions” must make known the request made by the owner, for the owner to make corrections or cancellations.

“Tu Web Solutions” will not be obliged to cancel your personal data in any of the cases set out in article 26 of the Law. Likewise, when the information collected in the personal data is no longer necessary for the fulfillment of the purposes provided for in this Privacy Policy and in the applicable legal provisions, the personal data will be canceled from the Databases Data from “Tu Web Solutions”.

For what purpose do we process your personal data?

When a user connects to this website, for example to comment on a post, send an email to the owner, subscribe or make a contract, he/she is providing personal information for which Tu Web Solutions is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by https://tuwebsolutions.com only as described in this Privacy Policy.

How is your data obtained?

The personal data we process in “Tu Web Solutions” comes from: Contact Form and Subscription Form.

In “Tu Web Solutions” there are different systems for capturing personal information and we treat the information provided to us by interested persons for the following purpose for each capture system (forms):

Contact form: We request the following personal data: Name, Email, to respond to the requirements of users of https://tuwebsolutions.com. For example, I may use this data to respond to your request and respond to any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided through the website, the processing of your data questions regarding the legal texts included in the website, as well as any other queries you may have that are not subject to the contracting conditions. We inform you that the data you provide will be located on the server of NameSilo, LLC, provider of Rosa Gabriela García Robles in the USA.

Content subscription form: In this case, we request the following personal data: Name, Email, to manage the list of subscriptions, send newsletters, promotions and special offers, provided by the user when making the subscription. Within the web there are several forms to activate the subscription. The contact and subscription forms that are managed by Active Campaign. We inform you that the data you provide will be located on the active campaign servers (provider of Rosa Gabriela García Robles) in the USA.

There are other purposes for which we process your personal data:

– To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to ensure the confidentiality of the personal data it collects.

– To support and improve the services offered by this website.

– Other non-identifying data obtained through some cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the Cookies Policy are also collected 

We use so-called “cookies” for some of our pages in order to make our services more attractive and also to allow the use of additional features. Cookies are small data files that are transferred to your computer when you visit a particular page. These files are automatically downloaded and stored on the hard drive of the user’s computer equipment when browsing a specific internet page, which allow to remind the internet server some data about this user, including their preferences for viewing the pages on that server, name and password.

Most of the cookies we use are automatically deleted from your system once the scanning session (“session cookies”) ends. So-called “long-term cookies” will remain on your computer and will allow us to identify you when you visit our site again.

Web Beacons: These are images inserted into an internet page or email that can be used to monitor a visitor’s behavior, such as storing information about the IP address, duration of interaction time on that page and the type of browser used among others.

There are no partner companies with whom we are being allowed to collect, process or use any personal information on our site through cookies.

You can block the storage of cookies on your computer in the browser options menu. However this could lead to a reduction in the functionality of our site. You can find more information about cookies in the “help” section of your browser.

To manage social networks. “Tu Web Solutions” may have a presence on social networks. The processing of the data carried out by the people who become followers on the social networks of the official pages in https://tuwebsolutions.com will be governed by this section, as well as those conditions of use, privacy policies and regulations access that belong to the social network that comes in each case and previously accepted by the user of Rosa Gabriela García Robles, who will process your data for the purposes of correctly managing your presence on the social network, informing you of activities, “Tu Web Solutions” products or services, as well as for any other purpose that social media regulations allow. Under no circumstances will I use social media follower profiles to send advertising individually.

In accordance with the provisions of the Law and the European General Data Protection Regulation (GDPR) 2016/679, Rosa Gabriela García Robles (Tu Web Solutions) with address in Valle de Autlán 156, Autlán, Jalisco, Mexico, will be responsible for the processing of the data corresponding to Web Users and Subscribers.

Tu Web Solutions does not sell, rent or transfer personal data that can identify the user, nor will it in the future, to third parties without the prior consent. However, in some cases collaborations can be made with other professionals, in such cases, consent will be required to users informing about the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.

Remarketing

The remarketing feature allows us to reach people who have visited https://tuwebsolutions.com past and associate a particular audience with a specific message. Remarketing is a method to get users who have visited our site to do so again.

As a user of https://tuwebsolutions.com, we inform you that we are collecting information for this remarketing feature in https://tuwebsolutions.com . The information that we collect thanks to this function is collected by Facebook cookies. You can find out the data these cookies collect in the following privacy policies for each service:

If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through Google Ads Settings. You can also disable the use of third-party cookies through the Network Advertising Initiative opt-out page.

This type of services allows you to interact with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user’s privacy settings on each social network. If a service is installed to interact with social networks, it is possible that, even if users do not use the service, it collects web traffic data relating to the pages on which they are installed.

Facebook Ads

In https://tuwebsolutions.com we use Facebook Ads, Facebook’s advertising platform, which allows us to create campaigns and ads. When you generate an ad, you can target your audience by:

– Place

– Demographic data (age, gender, etc.)

– Interests (activities, hobbies, etc.)

– What you buy online and through other channels, etc.

– The data obtained through Facebook Ads are subject to this Privacy Policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.

Legitimation for the processing of your data

The legal basis for the processing of your data is consent.

To contact or comment on this website consent to this privacy policy is required.

The prospective or commercial offer of products and services is based on the consent requested, however in any case the withdrawal of this consent conditions the execution of the subscription contract.

Data category

The categories of data being processed are identifying data.

Specially protected data categories are not processed.

How long will we keep your data?

The personal data provided will be kept until its deletion is requested by the interested party.

To which recipients will your data be communicated?

Many tools that we use to manage your data are contracted by third parties.

To provide services strictly necessary for the development of the activity, https://tuwebsolutions.com shares data with the following providers under their corresponding privacy conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company headquartered at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files located on your computer, to help https://tuwebsolutions.com analyze how users use the website. The information generated by the cookie about your use of  https://tuwebsolutios.com (including your IP address) will be directly transmitted and stored by Google on servers in the United States.

Hosting: We have several hosting service providers:

NameSilo LLC, residing in the United States. More information at: https://www.namesilo.com/index.php NameSilo LLC, processes the data in order to perform its hosting services to Rosa Gabriela García Robles.

Web platform: Automattic Inc., domiciled in the USA. More information at: https://es.wordpress.com/ (Automattic Inc.). Automattic Inc. processes the data in order to perform its web platform services to Rosa Gabriela García Robles.

Email marketing: Active Campaign, Inc, residing in the USA. More information at: https://www.activecampaign.com/ (Active Campaign, Inc.). Active Campaign, Inc. processes the data in order to carry out its email marketing services to Rosa Gabriela García Robles.

Navigation: When browsing through https://tuwebsolutions.com non-identifiable data may be collected, which may include: IP addresses, geographic location (approximately), a record of how services and sites are used, and other data that may not be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analytics services: Google Analytics and Facebook Pixel.

We use this information to analyze trends, administer the site, track user movements around the site, and to collect demographic information about my user base as a whole.

Secrecy and data security

https://tuwebsolutions.com undertakes to use and process the data, including personal ones, of the users, respecting their confidentiality and to use them in accordance with the purpose of the same, as well as to comply with their obligation to keep them and adapt all measures to prevent alteration, loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

https://tuwebsolutions.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.

With regard to the confidentiality of the processing, Rosa Gabriela García Robles will ensure that anyone who is authorized by “Tu Web Solutions” to process customer data (including its staff, collaborators and providers), will be under the obligation of confidentiality (whether a contractual or legal duty).

When a security incident occurs, upon realizing “Tu Web Solutions”, you must notify the Customer without undue delay and must provide timely information related to the Security Incident as known or when the Customer reasonably requested.

Accuracy and veracity of the data

As a user, you are solely responsible for the veracity and correctness of the data you submit to https://tuwebsolutions.com exonerating Rosa Gabriela García Robles (“Tu Web Solutions”), from any responsibility in this regard.

Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. You agree to provide complete and correct information in the contact or subscription form.

Acceptance and consent

The user declares to have been informed of the conditions regarding the protection of personal data, accepting and consenting to the treatment thereof by Rosa Gabriela García Robles (“Tu Web Solutions”) in the form and for the purposes indicated in This Privacy Policy.

Rerevocability

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to Rosa Gabriela García Robles (“Tu Web Solutions”) in the terms established in this Policy for the exercise of ARCO rights. This revocation shall in no case be retroactive.

Changes to the Privacy Policy

Rosa Gabriela García Robles reserves the right to modify this policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, Rosa Gabriela García Robles will announce on this page the changes introduced reasonably in advance of its implementation.

Commercial emails

According to the LSSICE, https://tuwebsolutions.com does not perform SPAM practices, so it does not send commercial e-mails that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility to give his express consent to receive the newsletter, regardless of the commercial information requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, https://tuwebsolutions.com  undertakes not to send commercial communications without properly identifying them.

Consent of the Holder of Personal Data 

By my free right, by clicking on the box “I accept the Privacy Policy” I expressly and/or tacitly consent to my personal data being processed in accordance with the terms and conditions provided in this Privacy Policy.

Informational Character of the Present Document

The content of this Privacy Policy is for informational purposes only, in case you wish to express your acceptance or rejection of the content of the same, we invite you at all times to contact “Tu Web Solutions” through the means already before Established.

This Privacy Notice was last updated on: 04/06/2019